====== Protocol in case of death of student ====== > **Summary** > //Description of the actions taken in the event of a student's death at Fontys ICT as a supplement to the Fontys protocol.// ===== Introduction===== The death of a student has a huge impact on everyone involved. Fontys has developed a protocol (which can also be accessed via the [[https://portal.fhict.nl/medewerkersplein/Handleidingen/protocol%20overlijden%20student%2014-12-2023.pdf|Fontys ICT Portal]] ) to act appropriately in organisational and administrative terms in the event of this event. For the Fontys ICT community, some additional assistance is provided below. ===== Primary responsible party ===== A case manager has been appointed as the first person responsible when a student dies, who is responsible for the entire process and communication. This is basically an [[..:beleid:rolbeschrijving_uitvoeringsmanager|Operations Manager]] (UM) of the location the student belongs to.\\ Back up to the first responsible person is the [[https://portal.fhict.nl/Studentenplein/Lists/Kernteamverantwoordelijken/Overzicht%20medewerkers.aspx|deputy UM]], a [[..:beleid:rolbeschrijving_people_manager|People Manager]] (PM) ) of the location concerned.\\ The first responsible person ensures that the Fontys protocol is implemented and also the possible additional actions below as shown in Figure 1. >**Figure 1** >//Possible additional actions to the Fontys 'Protocol on student death' and the implementer at Fontys ICT. //\\ ^ Action ^ Implementation ^ | Report to the Student Desk (SD); The SD can check with the Student Facilities Service whether death has been reported. | UM | | Set up memorial space. | [[..:beleid:rolbeschrijving_semestercoach|Semestercoach]] (SC) | | Agree with class to send a card or other notice of condolence. SC | SC | | Have flowers delivered on the day (or before the day) of the funeral. | Marketing & Communicatie (M&C) | | With the in memoriam message, offer the opportunity to respond. After several weeks, hand over responses to parents. | SC | | Offer parents the opportunity to visit at the venue. | SC | | Support parents with deregistration (Studielink) and Student Grant/OV (DUO).\\ IGID of the student is needed for this. Via the Municipal Personal Records Database (GBA), this is also passed on to Studielink and DUO. | [[..:beleid:student_desk|Student Desk]] | | Fine-tuning specific matters for international students. | | More info regarding death, see the Fontys page [[https://connect.fontys.nl/diensten/MC/Paginas/Condoleances.aspx|condolences]]. ===== Accounts ===== **Fontys**\\ The Fontys protocol on the death of a student includes the accounts of the following systems: * Progress * Content Manager * Email **Account management by Student Desk**\\ A notification is made to Student Desk on behalf of: * __StudentVolg__((Ensure that students who have been set to inactive are not visible in any reports.)) * Delete the class name with the student * Delete components * Remove SC and assessors * Verify whether student is known to Student+; report to/action by PL Student+ **Account management by II&A**\\ Apply to II&A. Unlike regular changes performed by each functional administrator, when a student dies, the following is taken up by II&A. * __Active directory__:delete account (Sharepoint profile page disappears). * __StudentVolg__((Ensure that students who have been set to inactive are not visible in any reports..)) * Delete account * __Aura__ * Check whether items are still on loan. Assess whether these are still being requested back or written off. Register this so that no more reminder emails or letters are sent.. * Delete student from Aura * __Feedpulse__: block account and delete data; apply by II&A; action by Functional Control Canvas. * __StudyCoach__: block account and remove data; apply by II&A; action by Functional Management Canvas. * __Portflow__: account blocking and data deletion; apply by II&A; action by Functional Management Canvas. * __CanvasDbCore__:delete history. **Coordinate accounts with PLOU and/or coach**\\ For the following systems, it must first be agreed whether the account can be blocked, as this may involve group work. Coordinate with the PLOU. * __Canvas__: delete account. * __GitLab__: block account and delete data. * __Webservers__: block account and delete data. **Student+ account details**\\ When a student has been in contact with Student+, there may be notes and data on Student+'s Sharepoint environment. These should be removed.. {{tag>Educational_organisation NS}}