====== Role description Operations Manager ======

> **Summary**
> //A description of the purpose, tasks and responsibilities of the Operations manager (UM).//


===== Purpose =====

The Operations Manager (UM) ensures the execution of successful education and research for a cluster within Fontys ICT.

The distinguished locations are:

  -   Location R10 - Eindhoven \\ Demand Based Learning (DBL) and Course Based Learning (CBL);
  -   Location P8 - Tilburg \\ Demand Based Learning (DBL), specialisations,​ Research Based Learning (RBL);
  -   Location Fontys ICT InnovationLab TQ - Eindhoven \\ Research Based Learning (RBL) Education for Professionals (OvP), minors, specialisations, master, professors and business services;
  -   Location Fontys ICT InnovationLab (Mindlabs) - Tilburg \\ Research Based Learning (RBL) and minors.

===== Tasks and responsibilities =====
**Inflow**
  * Positioning an attractive offer from the location;
  * Building and maintaining relationships with internal and external stakeholders;
**Progression**
  * Final responsibility for the coordination, organisation and facilitation of the execution of high-quality education and research;
  * Making function the location and associated clusters as a reinforcing part of Fontys ICT;
**Exit**
  * Responsible for the realisation of the [[..:beleid:getuigschriftenuitreiking|graduation ceremony]] and alumni policy;


===== Powers =====

Operations Manager (UM) OP (educational staff)
  * Determining and monitoring the education budget frameworks
  * Determining, monitoring and distributing available rooms
  * Appoint and co-assess (in the role) the PLOU
  * Determining the study programme to be carried out for the location
  * Determine feasibility of new, developed or modified education
  * Determine, monitor and support execution roles
  * Indicate the future need for employees and their expertise
  * Handling violation of the rules of conduct on the premises or in the building under Article 42 of the [[https://connect.fontys.nl/diensten/OenO/Paginas/Studentenstatuut.aspx|Students' Charter]] (mandated by managing director).

Operations Manager (UM) OOP (educational support staff)
  * Sharpening and monitoring of administrative processes
  * Sharpening and monitoring M&C processes
  * Sharpening and monitoring the quality and quality processes

===== Contacts =====

  * [[..:beleid:rolbeschrijving_people_manager|People Managers]]
  * Managing director
  * [[..:beleid:rolbeschrijving_projectleider_onderwijsuitvoering|Project Leader Programme Implementation]] (PLOUs)
  * [[..:beleid:rolbeschrijving_curriculumeigenaar|Programme managers]] (CE)
  * [[..:beleid:rolbeschrijving_manager_marketing_communicatie|M&C]] (dedicated per location)
  * [[..:beleid:student_desk|Student administration]] (dedicated per location)
  * [[..:beleid:ii&a|II&A]] and  [[..:beleid:issd|ISSD]] 
  * [[..:beleid:informatiemanagement|Information Manager]]
  * Schedulers
  * [[..:beleid:toetscommissie|Assessment committee]]
  * [[..:beleid:rolbeschrijving_projectleider_onderwijsontwikkeling|Project Leaders Programme Development]] (PLOOs)
  * [[..:beleid:rolbeschrijving_onderwijskundige|Educational Specialists]] (dedicated per location)
  * Student associations
  * [[..:beleid:rolbeschrijving_lector|Professors]]
  * [[..:beleid:Partners in Education]] / [[..:beleid:Partners in Innovation]]

{{tag>HR_policy}}