Role description Operations Manager

Summary
A description of the purpose, tasks and responsibilities of the Operations manager (UM).

The Operations Manager (UM) ensures the execution of successful education and research for a cluster within Fontys ICT.

The distinguished locations are:

1. Location R10 - Eindhoven
   Demand Based Learning (DBL) and Course Based Learning (CBL);
2. Location P8 - Tilburg
   Demand Based Learning (DBL), specialisations,​ Research Based Learning (RBL);
3. Location Fontys ICT InnovationLab TQ - Eindhoven
   Research Based Learning (RBL) Education for Professionals (OvP), minors, specialisations, master, professors and business services;
4. Location Fontys ICT InnovationLab (Mindlabs) - Tilburg
   Research Based Learning (RBL) and minors.

Inflow

• Positioning an attractive offer from the location;
• Building and maintaining relationships with internal and external stakeholders;

Progression

• Final responsibility for the coordination, organisation and facilitation of the execution of high-quality education and research;
• Making function the location and associated clusters as a reinforcing part of Fontys ICT;

Exit

• Responsible for the realisation of the graduation ceremony and alumni policy;

Operations Manager (UM) OP (educational staff)

• Determining and monitoring the education budget frameworks
• Determining, monitoring and distributing available rooms
• Appoint and co-assess (in the role) the PLOU
• Determining the study programme to be carried out for the location
• Determine feasibility of new, developed or modified education
• Determine, monitor and support execution roles
• Indicate the future need for employees and their expertise
• Handling violation of the rules of conduct on the premises or in the building under Article 42 of the Students' Charter (mandated by managing director).

• People Managers
• Managing director
• Project Leader Programme Implementation (PLOUs)
• Programme managers (CE)
• M&C (dedicated per location)
• Student administration (dedicated per location)
• II&A and ISSD
• Information Manager
• Schedulers
• Assessment committee
• Project Leaders Programme Development (PLOOs)
• Educational Specialists (dedicated per location)
• Student associations
• Professors
• Partners in Education / Partners in Innovation